Privacy Policy

Privacy Policy & Terms of Service for Fly Kudos

Welcome to Fly Kudos! We are committed to protecting your privacy and ensuring a safe, enjoyable experience for all our customers. This policy outlines how we collect, use, and manage your data and the terms governing your use of our services.

1. Data Collection & Use
When you use Fly Kudos services or visit our website, we may collect personal information such as your name, contact details, and payment information. This information is gathered when you book a tour, sign up for our newsletter, or contact us for assistance. We may also collect non-personal information, including device type, IP address, and browsing history, to enhance our website’s performance and tailor your experience.

Purpose of Data Collection: Your information helps us process bookings, communicate about trip details, manage payments, and provide customer service. Aggregated data also enables us to improve our services, marketing efforts, and website functionality.

2. Data Security & Retention
Fly Kudos implements strict security measures to safeguard your data from unauthorized access, loss, or alteration. We use secure payment processors and follow industry best practices for data protection. Personal data is retained only as long as necessary to fulfill the purpose for which it was collected or as required by law.

Sharing Information: We may share your data with third parties who assist with bookings, customer service, and analytics. For instance, we may collaborate with travel partners or service providers to enhance your travel experience. Any shared data will be used solely for the intended purpose and handled with confidentiality.

3. Cookies & Tracking
Our website uses cookies and similar tracking technologies to personalize content, remember your preferences, and analyze website traffic. You can control or disable cookies through your browser settings; however, please note that some features of the site may not function properly if cookies are disabled.

Analytics: We may use third-party analytics tools to understand user behavior and improve our website. These tools do not identify individual users and serve only to provide us with anonymous data to enhance our services.

4. Terms of Service
By booking with Fly Kudos or using our website, you agree to our terms of service. This includes adhering to the rules and guidelines provided for each tour and accepting that unforeseen changes, such as weather conditions or operational issues, may alter the tour schedule.

Pricing & Payment: All prices listed are subject to change and may vary based on availability, seasonal rates, or partner pricing. Payment terms will be clearly stated before confirming a booking.

5. Cancellation & Refund Policy
We understand that plans may change, and we strive to accommodate adjustments whenever possible. Please review our cancellation policy on the specific tour booking page. Refund eligibility is determined based on timing and the tour provider’s policies. To request a refund or discuss changes to your booking, please contact us directly.

6. Changes to Policy
Fly Kudos may update this policy periodically to reflect changes in our services or legal requirements. We encourage you to review this page regularly. Significant changes will be communicated to you directly or highlighted on our website.

7. Contact Us
For any questions about this policy or if you need assistance with bookings, please reach out to us:

– Email: info@flykudos.com
– Phone: +1 647-982-8982

Thank you for choosing Fly Kudos! We are dedicated to creating memorable and safe travel experiences for all our customers.